Getting information that you can understand in the NHS - making health and social care information accessible

All organisations that offer NHS or Adult Social Care must now follow the Accessible Information Standard by law. This includes doctors, dentists, hospitals, pharmacies and social workers.

We are committed to following the Accessible Information Standard, which aims to make sure that people who have a disability, impairment or sensory loss are provided with information that they can easily read and understand and with support so they can communicate effectively with health and social care services.

Our key publications can be made available in alternative formats, such as easy read or large print, Braille or audio and may be available in alternative languages upon request, please contact us.

More information on the NHS Accessible Information Standard

How to get information you can understand from health and social care services

Access keys (shortcuts)

You can navigate to the sections of this site using your keyboard. The available shortcuts are:

  1. Home
  2. About us
  3. Our work
  4. Getting involved
  5. Your care
  6. News
  7. Contact us
  8. Accessibility (this page)
  9. Site map

To use the access keys, press the "Alt" key and the number above, then press "Enter".

On a Mac, press "Ctrl", "Alt" and the number above.

Do you need help to make the web easier to use?

The BBC's website My Web My Way explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you.

If you have any questions or suggestions regarding the accessibility of this site, or if you have difficulty using any part of it, please contact us.