Community services for care homes

Bladder and Bowel Service (SCFT)

Support and education around:

  • Constipation
  • Faecal incontinence
  • Urinary incontinence
  • Frequent toilet use
  • Intermittent catheterisation

Referral pathway

Referrals can be made via:

  • Registered professional at care home via post, phone or fax to details below
  • Any other Health Care Professional via post, phone or fax to details below

Coastal Office:

  • Tel: 01273 265855
  • Fax: 01903 276939
  • Email:

Proactive Care (SCFT)

Proactive Care is a multi-disciplinary team (MDT) approach to case management which seeks not only to ensure that planned care is well coordinated and comprehensive but that predictable risks associated with the patient’s wellbeing are identified and planned for. The improved patient experience will include the reduction of unplanned admissions.

The MDT consists of community nursing, social workers, OTs, Physios, Community Pharmacists, Mental Health Nurses and support workers as well as primary care colleagues including the GP.

Patients who are frail or otherwise at risk of deteriorating care and who would benefit from a MDT approach to care planning and delivery can be referred to the Proactive Care Team via OneCall (see below).

Referral pathway