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Home > Your care > Continuing Healthcare > Continuing Healthcare feedback

Continuing Healthcare feedback

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In this section

Understanding CHC
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Children's Continuing Care
Continuing Healthcare feedback

The West Sussex Continuing Healthcare (CHC) Team are continually improving the services on offer to our clients and hope to obtain useful information via this form.

Thank you for taking the time to offer your feedback to the CHC Team.

Continuing Healthcare

Date form received

How were you made aware of the Continuing Healthcare assessment process?

Community services

Social Services

Hospital

Hospice

Nursing or care home

Other

Tick and save to clear all

If other please specify:

At what stage was Continuing Healthcare explained to you and/or you received a CHC leaflet?

Never

Before checklist completed

Before completion of the decision support tool (DST)

After completion of the DST

After final CHC eligibility decision

Tick and save to clear all

Did you feel involved and informed during the Continuing Healthcare process?

1 (least involved and informed)

2

3

4

5

6

7

8

9

10 (most involved and informed)

Tick and save to clear all

Were you given sufficient and relevant information to understand the Continuing Healthcare process?

1 (no understanding)

2

3

4

5

6

7

8

9

10 (full understanding)

Tick and save to clear all

If you would have liked information earlier in the CHC process what would you have found helpful?

How well was it explained to you that any CHC assessments that took place would involve consideration for eligibility for Continuing Healthcare funding?

1 (no understanding)

2

3

4

5

6

7

8

9

10 (full understanding)

Tick and save to clear all

Was the written information you received from the Continuing Healthcare Team easy to understand?

1 (very difficult to understand)

2

3

4

5

6

7

8

9

10 (very easy to understand)

Tick and save to clear all

Please rate your interaction with the Continuing Healthcare Team

1 (bad experience)

2

3

4

5

6

7

8

9

10 (good experience)

Tick and save to clear all

To improve service and information training please rate your interaction with other health proffesionals (outside of the CHC Team) throughout the CHC process

1 (no confidence)

2

3

4

5

6

7

8

9

10 (very confident)

Tick and save to clear all

Would you like to provide any further details?

Please rate your overall experience of Continuing Healthcare:

1 (bad experience)

2

3

4

5

6

7

8

9

10 (good experience)

Tick and save to clear all

Please feel free to add any additional comments:

Send your comments

Important: Enter the code 1878 here.

This is to prevent automatic submissions.

Thank you for taking the time to share this information.

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1 The Causeway, Goring-by-Sea, Worthing, West Sussex BN12 6BT

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