How we engage in commissioning

We are committed to putting patients at the heart of all we do and to work with our patients and the public as partners.

Participation from the public helps us to understand people’s needs, and to prioritise those people who experience the poorest health outcomes – enabling us to improve access and reduce health inequalities.

Our staff use an engagement toolkit designed to help CCG commissioners fulfil their statutory duties and involve patients and the public effectively and systematically.

Our Public Engagement Strategy 2016-18 is available.

Where do we want to get to?

Our aspirations continue to be to:

  • recognise that patient and public engagement is good for patients, good for services and the right way to do business;
  • have patients as partners;
  • put patients at the heart of all the CCG does;
  • keep the public informed with clear and consistent messages;
  • acknowledge the need for a systematic approach that is clear, coordinated, accessible and which is embedded across the organisation.

Find out more about how you can get involved in our work and help us to shape local health services.