Improving mental health services in West Sussex

Consultation ends

Our consultation on proposals to improve the quality and safety of mental health services in West Sussex for adults, older people and those living with dementia has now closed.

We would like to thank everyone who contributed for their valuable input to this important piece of work. Feedback from those who use our services, their carers and others interested in our work is essential to enable us to design and provide services that meet local needs.

This feedback will now be independently analysed so we can take full account of people’s views as we develop our final proposals over the coming weeks.

During November and December, our final proposals will be submitted for approval to NHS England, the West Sussex Health and Adult Social Care Scrutiny Committee and the Boards of Sussex Partnership NHS Foundation Trust and the joint Board of the three West Sussex Clinical Commissioning Groups (CCGs).

You can find out more on our respective websites or you contact us direct on

We want everyone across Sussex to benefit from safe, effective and high-quality mental health services whenever they need them. This means we need to look at the standard of care we provide to those who are in our hospitals so we can understand where we can make improvements.

These proposals have been developed by NHS Coastal West Sussex, NHS Crawley and NHS Horsham and Mid Sussex Clinical Commissioning Groups (CCGs), in partnership with Sussex Partnership NHS Foundation Trust (SPFT).

A public consultation

Like a lot of the NHS, we have buildings and accommodation which are old, of poor quality and, even if they are upgraded, will not meet the standards we expect for our patients, carers and families. This is something we need to address urgently and has been previously highlighted by the Care Quality Commission. And we are consulting on our proposed response to these specific challenges.

If people do go to hospital then we want them all to benefit from staying in safe, modern and secure environments which provide the highest quality care. The proposals we are consulting on also provide us with the opportunity to create a centre of excellence for the treatment of those living with dementia.

To make sure we are leading the way in providing mental health care and support for local people, we have developed proposals to address the challenges we have with some of our buildings in West Sussex.

The consultation on our proposals to improve mental health services in West Sussex ran for 12 weeks from Wednesday 17 July to 5pm on Friday 11 October. The consultation is now closed.

You can read about our proposals in the consultation document.

More can be found in the following documents which set out in full detail why we are putting forward these proposals:

The consultation is now closed.

Meetings and events

As part of the consultation on mental health services in West Sussex, we have been speaking with service users, carers, members of the public, and voluntary sector organisations at our four public events:

  • Chichester, 13 August 2019
  • Worthing, 19 August 2019
  • Horsham, 20 August 2019
  • Crawley, 4 September 2019

We are continuing to speak with service users, carers and members of the public at specific events, which are outlined below:

  • MIND – 31 July & 29 August 2019
  • Capital Project Trusts Meeting – 5, 12, 17 and 27 September 2019
  • Sangam Women (Alzheimer’s Society) – 10 September 2019
  • Crawley Thinking Forward Group – 12 September 2019
  • Selsey Care Shop – 16 September 2019
  • Crawley Carers Group – 18 September 2019
  • Sussex Partnership NHS Foundation Trust AGM – 21 September 2019
  • Our Café (Age UK) – 26 September 2019
  • East Grinstead Rotary Fit4Life – 28 September 2019
  • Healthwatch Market Place – 10 October 2019

If you are part of a local community or other interested group which wants to find out more information and are interested in responding to our proposals, please contact us using the details below and we can arrange to attend one of your meetings to speak and answer questions.

Send us your feedback

Please complete the online survey to let us know your views.

Alternatively, complete and cut out the questionnaire at the end of the consultation document and post it to us at:

Engagement Team
Coastal West Sussex CCG
The Causeway
BN12 6BT

You can email us at:

Or simply call call us on: 0300 304 0330 (local rates apply).

How we will use your information

This consultation is run jointly by NHS Coastal West Sussex, NHS Crawley and NHS Horsham and Mid Sussex Clinical Commissioning Groups (CCGs), in partnership with Sussex Partnership NHS Foundation Trust (SPFT). The information you provide us with will be accessed by employees working in the Communications and Engagement teams of these four NHS organisations.

As part of the independent analysis of the public consultation data, a market research company Public Perspectives will also access the information shared in order to analyse and evaluate the data on our behalf. If you have any questions or concerns about how we use your information, please do not hesitate to contact us.

British Sign Language users can use SignLive to complete the survey

If you are a Deaf British Sign Language (BSL) user and would like to provide your views on experiences of Mental Health Services through our survey, you can now use a Video Relay Service (VRS) called SignLive; a free app which connects you to a qualified British Sign Language interpreter.

Simply download the SignLive app, register your details, and search for NHS Brighton and Hove in the Community Directory. An interpreter will join you on the call before the call is put through to the engagement team.

You will be able to access the service for two hours twice a week at the following times:

  • Thursday 12 September, 2pm – 4pm
  • Tuesday 17 September, 11am – 1pm
  • Thursday 19 September, 2pm – 4pm
  • Wednesday 25 September, 9am – 11am
  • Thursday 26 September, 2pm – 4pm
  • Monday 30 September, 1.30pm – 3.30pm
  • Thursday 3 October, 2pm – 4pm
  • Thursday 10 October, 2pm – 4pm

A signed BSL version of the survey is also available.