Help us help you this winter

Monday 17th December, 2018

Our local health and social care services are very busy during the winter period, which can mean that some patients have to wait longer than we would like to be seen, treated or transferred to where they need to be.

All the organisations responsible for health and social care across the local area are working extremely hard together and, collectively, we have made some real improvements to help ensure people are getting the care they need at the right time and place time they need it.

Patients now have greater access to GP services, and alternative urgent care settings across Sussex and East Surrey, which mean they may not need to go to A&E. 

We have made progress on the length of time people have to wait to be seen and treated in A&E departments and people are spending less time in hospital when they do not need to be there. However, we recognise we still have work to do and we will carry on working in partnership to ensure the progress we have made continues.

Front line staff are working extremely hard to provide care for patients and local people can also play their part by making sure they use the services available to them appropriately and at the right time.

Some people are using services, such as A&E departments, when they could have been seen elsewhere or treated themselves more effectively at home. This puts additional pressure on those services and means other patients have to wait longer to get the treatment they need.

Find out what services are available at: and Help us help you, stay well this winter.