News

Choose well if you’re unwell over August Bank Holiday

Wednesday 21st August, 2013

NHS logo

A range of NHS services is available over the August Bank Holiday weekend to make sure people across Coastal West Sussex can get the help they need, when they need it.

By choosing and using the right services, people can expect to be seen or treated quickly, keeping emergency services free for patients who need them most – and new telephone service NHS 111, which is taking over from NHS Direct, can help if you aren’t sure which service is the right one for you.

NHS 111 - free to call and available 24 hours a day, 365 days a year – is available for people if they need medical help fast but are not in a life-threatening situation.

It is also available for people who aren’t sure if they need to go to A&E, need more information about where to get NHS help or generally need reassurance and advice.

By dialling 111, you will reach a team of fully trained advisers and experienced nurses and doctors who will assess your condition and direct you to the Coastal service that can help you best.

Whether it be illness, advice for an ongoing health condition, or bank holiday DIY injury, remember to choose the most appropriate health service to meet your needs.

Dr Susanna Petche, Clinical Programme Lead for Urgent Care, at NHS Coastal West Sussex Clinical Commissioning Group, said: “Be prepared over the August Bank Holiday weekend and keep A&E free for emergencies. Many visits to A&E could be treated more quickly and more appropriately by another NHS service and it’s important that we all work together to keep emergency services free for the people who really need them.

“If you need medical advice outside GP surgery and pharmacy hours please call NHS 111.

"They can advise you where to go to receive the most appropriate treatment, for example there are minor injury units and urgent treatment centres across the county, where you will be able to get urgent help and support without going to A&E.

“It’s also a good idea to stock up at home on over the counter remedies available from local pharmacies which can treat many common conditions, such as coughs, colds, sore throats and hay fever. Please also remember to check your repeat prescriptions and speak to your GP practice if you are about to run out.

“Remember pharmacists can also diagnose and treat a large number of conditions so it’s worth dropping into your local chemist and having a chat. Remember they are also open around the clock in local areas; you can call NHS 111 to find out which ones are available close to you.”

What services are available over the August Bank Holiday weekend?

Pharmacy

Your local pharmacist can help by being able to advise on a number of different ailments such as cough, sore throat, skin rash, diarrhoea and/or vomiting, constipation, headache and eye conditions.

To find your nearest pharmacy, visit www.nhs.uk Check the window of your local pharmacy for opening hours over the bank holiday.

Out of Hours GP service

If you need urgent medical advice or treatment when your GP practice is closed, you can call NHS 111. You will be given advice over the telephone or given an urgent appointment with a nurse or doctor at an out of hours GP practice.

The NHS 111 service might be busier than usual at peak times such as early evening so it might be better to dial 111 at a less busy time if your call isn’t urgent. This service is not for repeat prescriptions, test results or routine appointments.

Minor Injury Units and Urgent Treatment Centres across West Sussex

  • Bognor Regis War Memorial Hospital Minor Injury Unit

Open 9am to 5pm, Monday to Friday, not including bank holidays

Shripney Road, Bognor Regis, West Sussex, PO22 9PP

Telephone: 01243 865 418

  •  Horsham Hospital Minor Injury Unit

Open 9am to 5pm, Monday to Friday, not including bank holidays

Hurst Road, Horsham, West Sussex, RH12 2DR

Telephone: 01293 600300 ext 7202

  •  Queen Victoria Hospital Minor Injury Unit

Open 8 am to 10pm, seven days a week, including bank holidays

Holtye Road, East Grinstead, West Sussex, RH19 3DZ

Telephone: 01342 414375

  • Crawley Hospital Urgent Treatment Centre

All centres are open 24 hours a day, seven days, including bank holidays

West Green Drive, Crawley, West Sussex, RH11 7DH

Telephone: 01293 600300 ext 4141