News

Every nurse at local GP practice recognised for their care and compassion

Friday 3rd May, 2013

L-R: Nicky MacDonald, Mandy Madgewick, Tracey Hill, Andrea Jackson, Julia Dutchman-Bailey

L-R in picture: Nicky MacDonald, Mandy Madgewick, Tracey Hill, Andrea Jackson, Julia Dutchman-Bailey.

The nursing team at Seal Medical Group are celebrating after winning a prestigious award for Outstanding Achievement at the Sussex wide Proud to Care Nursing Awards.

The team at the practice is Selsey was nominated a total of 21 times by different individuals and every single nurse at the practice was nominated.

This led the team to be handpicked by Julia Dutchman-Bailey, Nurse Director of the Surrey and Sussex Area Team of NHS England.

Julia said she was very impressed by what she heard in the nominations: “The overwhelming themes from these nominations were all the nurses being helpful, that they would go that extra mile, offering services to patients even if it meant they had to stay or rearrange their commitments, and always had a smile for their patients. Patients said they felt confident in the care they received and this had a positive impact on their lives.”

Dr Hilary Platts, Senior Partner at Seal Medical Group said: “We are so proud of our nursing team and are thrilled that their dedication and quality of care has been recognised and acknowledged by our patients. 

"We are a relatively small practice but extremely busy practice, this reassurance and acknowledgement by our patients means so much. 

"For everyone at Seal Medical Group it was fantastic and very well received news. The award has taken pride of place on reception and further congratulations have been flooding in.”  

GP practice leading care and compassion in Coastal West Sussex

Seal Medical Group are part of NHS Coastal West Sussex Clinical Commissioning Group (CCG) – the new organisation made up of local GP practices which is now responsible for commissioning a majority of local health services.

Dr Katie Armstrong, Clinical Chief Officer for NHS Coastal West Sussex CCG, said: “This is fantastic news for the team at Seal Medical Group. Care and compassion should be at the heart of all that we do for our patients, their families and loved ones, and this shows the nursing team at Seal really are getting this right.

"We all know that the way we receive care is just as important as the actual treatment, and so I congratulate all of the nurses at Seal for all of the hard work they are doing to put their patients first.”

Proud to Care Nursing Awards - all the winners

Seal Medical Group was presented with their award as part of the countywide Sussex Proud to Care Nursing Awards.

In addition to the Outstanding Achievement award, there were individual and team awards for the best care delivered in hospitals, the community, primary care and nursing homes (see below for the full list of winners and runners-up).

There were six categories recognising the 6C’s - Compassion, Communication, Care, Courage, Competence and Commitment.

The awards were given out at the American Express Community Stadium, Brighton on Thursday, 25th April 2013.

There was also a Public Choice award, which received more than 220 nominations from patients, their families and members of the public.

Caroline Howells, a practice nurse at the Lighthouse Medical Centre, Eastbourne, was winner of the individual Public’s Choice award while the nursing teams on Promenade ward at Mill View Hospital, and the Shoreham Community Nursing ‘virtual ward’ Team were joint winners of the Public’s Choice team award.

Julia said about the awards overall: “It was wonderful to receive so many fantastic nominations for outstanding individuals and teams across Sussex. 

"Nurses and care givers aren’t known for ‘blowing their own trumpet’ so the awards have been a very positive way for patients, their families carers and colleagues to recognise the compassionate care delivered in hospitals, the community, primary care and nursing homes.”

She added: “All the winners and runners-up take pride in caring for their patients and being excellent role models for colleagues and students.”

Proud to Care winners and runners-up

Compassion
Individual Award
Winner - Debbie Bateup, Sussex Community NHS Trust.
Runners-up - Anita Anderson-Dixon, Sussex & Surrey Healthcare NHS Trust; and Hayley Pheiffer, Kent Alcohol Services.
Team Award
Winner- the nursing team at Woodlands Surgery, Crawley.
Runner-up - Trevor Mann Baby Unit, Brighton and Sussex University Hospitals NHS Trust.

Communication
Individual Award
Winner -Sarah Matthews, Brighton and Sussex University Hospitals NHS Trust.
Runner-up - Clare Dikken, Western Sussex Hospitals NHS Trust.
Team Award
Winner - Mental Health Helpline, Sussex Partnership NHS Foundation Trust.
Runner-up - Oncology Research Team, Brighton and Sussex University Hospitals NHS Trust.

Care
Individual Award
Winner - Kerry Chidlow, Macmillan Breast Care Nurse, East Sussex Healthcare NHS Trust.
Runners-up- Jenny Ashworth, CNS Tissue Viability, Western Sussex Hospitals NHS Trust; and Rose Errington, Oncology Nurse Specialist, East Sussex Healthcare NHS Trust.
Team Award
Winner - Trauma Assisted Discharge Team, East Sussex Healthcare NHS Trust.
Runners-up - Mohs Team (diagnosis and treatment of skin cancer), Queen Victoria Hospital NHS Foundation Trust; and the Andrew White Acute Stroke Unit, Western Sussex Hospitals NHS Trust.

Courage
Winner - Janie Whittaker, Western Sussex Hospitals NHS Trust.
Runners-up - Lucy Frost, Brighton and Sussex University Hospitals NHS Trust; and Sharon Floyd, Western Sussex Hospitals NHS Trust.

Competence
Individual Award
Winner - Sam Bean, Sussex Partnership NHS Foundation Trust.
Runner-up - Katie Kimber, Western Sussex Hospitals NHS Trust.
Team Award
Winner - Harlands Ward, Uckfield Community Hospital, East Sussex Healthcare NHS Trust.
Runner-up - Practice Development Team, Western Sussex Hospitals NHS Trust.

Commitment
Individual Award
Winner - Erwin Castro, East Sussex Healthcare NHS Trust.
Runners-up - Andrea Field, Western Sussex Hospitals NHS Trust; and Dianna Henderson, East Sussex Healthcare NHS Trust.
Team Award
Winner - MacDonald Ward, East Sussex Healthcare NHS Trust.
Runners-up - Joint Community Rehab, East Sussex Healthcare NHS Trust; and Patient Experience Team, East Sussex Healthcare NHS Trust.

Public’s Choice
Individual Award
Winner - Caroline Howells, Lighthouse Medical Practice, Eastbourne.
Runners-up - Catriona Neville, Queen Victoria Hospital NHS Foundation Trust; and Sue Page, East Sussex Healthcare NHS Trust.
Team Award
Joint winners - Promenade Ward, Sussex Partnership NHS Foundation Trust, and Shoreham Community Nursing Team; Sussex Community NHS Trust.
Runner-up - Pendean Nursing Home, BUPA, Midhurst.

Outstanding Achievement Award
Winner – Seal Medical Group, Selsey.
Runners-up - Hayley Pheiffer; Kent Alcohol Services; Sarah Thompson, Western Sussex Hospitals NHS Trust.