Emergency planning

The NHS needs to be able to plan for and respond to a wide range of incidents and emergencies that could affect health or patient care.

These could be anything from extreme weather conditions to an infectious disease outbreak or a major transport accident or a terrorist act. This is underpinned by legislation contained in the CCA 2004 and the NHS Act 2006 (as amended). This work is referred to in the health service as ‘emergency preparedness, resilience and response’ (EPRR).

It is a legal requirement to:

  • prepare for the common consequences of emergencies rather than for every individual emergency scenario
  • have flexible arrangements for responding to emergencies, which can be scalable and adaptable to work in a wide-range of specific scenarios
  • supplement this with specific planning and capability building for the most concerning risks in the National Risk Register (NRR)
  • ensure that plans are in place to recover from incidents and to provide appropriate support to affected communities.

Key contacts

  • The Corporate Governance Team oversee and coordinate emergency planning and preparedness duties.
  • Pippa Ross-Smith is the Accountable Emergency Officer, who has overall responsibility for EPRR within the CCG.
  • John Eagles is the Governing Body representative who holds the portfolio of EPRR.


There is an on call system which means members of the executive team and senior managers are contactable both in and out of office hours should a provider organisation or NHS England South (South East) have an urgent issue or a required action to communicate.

This mechanism ensures the CCG is aware of any system resilience situations at the earliest opportunity. Managers on call refer to the on-call handbook and log all incidents for future review.