Primary and urgent care survey - about the sample

A total of 6,063 people responded to the survey in total which is over one per cent of the CWS population.

The analysis is based on 5,980, which excludes 42 people who put a postcode as outside our CCG area, and 40 returned late.

Table 1: Methods of response: postal, online and telephone

Method Number Percentage
Postal 3,587 60
Online 1,393 23
Telephone 1,000 17
Total 5,980  

Comparing our sample, with the population of Coastal West Sussex, we had a much higher number of responses from people in the 65+ age categories, and more women (60%) than men (40%). Thus, our sample is older than the general population – we have fewer aged 18 to 44 and have more in the 45+ age range. [4]

Figure 1 - Respondents by age and gender

Table 2: Comparison of survey data with population by age (%)

Age range CWS survey sample Population registered with GP practices [5]
17-25 2 7 [6]
25-44 12 22
45-64 35 27
65-74 29 13
75+ 20 12

Table 3: Respondents by area

CCG locality Number
Cissbury 1,508
Arun 900
Adur 963
Regis 736
Chanctonbury 744
Chichester 786
Outside the CCG area * 42
No information 345

*These have been excluded from the analysis

For the self-completion survey we asked people to give us their postcode. The phone interviewees were selected by postcode area. A small number of people were from outside the area and these have not been included in the analysis.

Table 4: Respondents by ethnicity (number and percentages)

Ethnicity Number Percentage
White British, (including English, Scottish, Welsh) 5,544 95
White other   142 2
Asian/ Asian British 29 0
Mixed/ multiple ethnic groups 17 0
Black/African/Caribbean/Black British 6 0
Gypsy/Irish Traveller 0 0
Other 29 0
Prefer not to say 79 1

The vast majority of the respondents were from a White British background (95%) – slightly higher than that of the population (93%).

The biggest minority group is White Other at 2%, which is smaller than our population (3.4%). Our sample includes some participants from Asian, Mixed, and Black backgrounds, but these are under-represented compared to the population.[7]

Of those who replied, 714 had some form of physical disability (12%), 252 (4%) had a mental health condition and 1,346 (23%) had a long term health condition.

Table 5: Disability and long term conditions

Disability Number [8] Percentage
Physical impairment 714 12
Sensory impairment 174 [9] 3
Mental health issue 252 4
Long-term illness 1,346 23
None of these 3,429 60
Prefer not to say 256 4

Twenty seven per cent had a caring role; 780 were parents, of whom 204 had children under the age of five, and 840 (15%) were caring for an adult. A small number (89) were caring for both children and an adult.

Ninety three per cent of the sample had visited their GP in the past year either for themselves or for someone they were caring for, roughly half of these were heavy users (four visits or more).

Table 6: Number of times visited GP

Number of times visited GP practice in past year Number Percentage
None 436 7
One to three times 2,633 45
Four times or more 2,847 48

There was a difference between the self-completion survey and the phone survey, which indicates that the people who are higher users of services were more motivated to complete the survey than those who were telephoned randomly. A higher proportion of people filling out the postal survey had visited the GP two-three times in the past year, and more of the online people had visited four times or more.

61% of carers of adults visited a surgery four times or more, compared to 40% of those without caring responsibilities. [10]

There is a significant difference in patterns of visits to the GP within the different age groups. [11] 15% of under 25 year olds did not visit the GP last year, compared to 4% of over 75s, and 58% of the older group saw the GP visiting more than four times a year.

Similarly a higher proportion of people with mental health problems, long term conditions and physical disabilities visited their GP four times or more than people without these issues; see Figure 2. [12]

Figure 2: Frequency of visits to GP practice in last year by disability