Primary and urgent care survey - mental health

We had responses from 252 people who identified themselves as having mental health problems, making up 4% of the sample.

The age profile was younger with a higher proportion in the working age group.

Nearly 70% had visited their GP four times or more in the past year, which is a higher proportion than the population in general (48%) and half had an urgent health care need for themselves in the past year.

A higher proportion of people with mental health problems prioritised continuity with their GP for mental health issues (64% vs 47% of the population).

In terms of access to GP, a higher proportion (26%) found that being triaged by reception staff for urgent appointments was not acceptable at all (against 19% from the general population) or getting a call back (10%).

A higher proportion of people with mental health problems were also likely to find week day evenings useful (39%) nearly half would use them (45%). Conversely, they were proportionally less likely to use early morning appointments.

A higher proportion were likely to know about the Sussex Mental Health Line (38%) against 12% of the population, and 6% had used it. They were interested in hearing from specialist organisations and meeting other people with similar conditions.

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