What you’ve been telling us

Please see our annual engagement report 2017-18 for a summary of everything you have been talking to us about recently.

Our Health and Care... Our FUTURE

During the first half of 2019 the eight Clinical Commissioning Groups (CCGs) within Sussex and East Surrey have been engaging with and listening to members of the public, patients and colleagues to gather views and feedback on the NHS Long Term Plan, and our local Population Health Check.

Read more about Our Health and Care... Our FUTURE.

Big Health and Care Conversations

Thank you to those of you whom were able to join us for one of our Big Health and Care Conversations.

A full report from the events is now available.

The conversation is not over, we still want to hear your opinions on hospital services, GP services, mental health and wellbeing and anything important to you regarding local health and social care services.

You can feedback to us using our Big Health and Care Conversation form.

Let's talk urgent care

Urgent care is the services you use when you need NHS help and support urgently, such as on the day GP appointments, minor injury units, NHS 111 and A&E.

We are working to commission an Integrated Urgent Care (IUC) Service and to support this work we have been speaking to people in Coastal West Sussex to ensure that patients have the information and support that they need to make informed choices about their health care.

During early summer 2018, we were out visiting venues across the CWS area to start raising awareness of the proposed plans - read more about what you said about urgent care.

Your views about local maternity services

NHS organisations involved in funding or delivering maternity services across Sussex and East Surrey came together with the aim of improving maternity services and support for women and their families. 

As part of this work, we visited Children and Family Centres and other groups across Sussex to hear from women and their families/partners who had recently used maternity services in Sussex and East Surrey about their experiences, what was really good, and what could be improved. 

Hearing from local people about what currently works well and what works less well will help us to improve local services, making sure that all women and their families have access to safe and personalised maternity care.

Re-procuring NHS 111 and OOH services

Last summer we ran a public survey both online and printed in the local Sussex newspapers asking people about their current experiences of the NHS service, and what they thought of our proposed ideas for a future service. 

The views and experiences that have been captured through this survey will provide useful insight and information that will be used to inform and help shape the new NHS 111/Clinical Assessment Service and the development of the Sussex integrated urgent care services for Sussex. Find out what people have said.

We will continue to engage with our patients and local population to explore the themes and gaps that have been highlighted by this survey.